Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Support
  1. Support
  2. Support Social

Support Social

Support et assistance du service Social du réseau TYLS Conseil

  • Juridique

    Bienvenue sur le portail d'accompagnement et de support en droit social

  • Paie

    Bienvenue sur le portail d'accompagnement et du support paie

Optimisé par Jira Service Management
{"xsrfToken":"3168bd6cf5bcbbdc57b913699d102f20c7f0f954_lout","branding":{"id":"8","key":"hsoc","name":"Support Social","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5026de","headerLinkHoverBGColor":"#5026de","headerBadgeColor":"#5026de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0537f978-de88-49bc-ae9a-3228006424cc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1MzdmOTc4LWRlODgtNDliYy1hZTlhLTMyMjgwMDY0MjRjYyI6WyJyZWFkIl19LCJleHAiOjE3NjUzMTkwOTAsIm5iZiI6MTc2NTMxODQ5MH0.el6ONq3v3FHzE2_mIbijvrIn3HE2pIjVrQs_mfNy0QM&client=27c2313a-da27-4a92-8471-263c3c41f272&mode=fit","logoId":"0537f978-de88-49bc-ae9a-3228006424cc","isLogoAvailable":true,"helpCenterTitle":"Bienvenue au centre de support TYLS Conseil","sharedPortalName":"Support","userInitialAnnouncementHeader":"\uD83D\uDFE2 Tous nos services sont opérationnels.","userInitialAnnouncementMessageWiki":"<p>Une question ? besoin d'une information ? Retrouvez toutes notre documentation sur <b><a href=\"https://confluence.compta.com/display/EXPLOIT/%5BINFO%5D+Aide+informatique\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Confluence</a></b></p>\n<p>Pour les urgences, la DSI est aussi joignable par téléphone au 02 43 64 16 25.<br> <b><ins>Horaire d'ouverture :</ins></b></p>\n<ul>\n <li><em>Matin</em> : du lundi au vendredi de 8h00 à 12h00</li>\n <li><em>Après-midi</em> : lundi, mercredi et jeudi de 13h30 à 18h00 ; mardi de 15h à 18h00 ; vendredi de 13h30 à 17h00</li>\n</ul>","translations":{"fr-FR":{"helpCenterTitle":"Bienvenue au centre de support TYLS Conseil","sharedPortalName":"Support","announcementHeader":"\uD83D\uDFE2 Tous nos services sont opérationnels.","announcementMessage":"Une question ? besoin d'une information ? Retrouvez toutes notre documentation sur *[Confluence|https://confluence.compta.com/display/EXPLOIT/%5BINFO%5D+Aide+informatique]*\n\nPour les urgences, la DSI est aussi joignable par téléphone au 02 43 64 16 25.\n*+Horaire d'ouverture :+*\n* _Matin_ : du lundi au vendredi de 8h00 à 12h00\n* _Après-midi_ : lundi, mercredi et jeudi de 13h30 à 18h00 ; mardi de 15h à 18h00 ; vendredi de 13h30 à 17h00","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#776bd4","helpCenterTitleColor":"#f13984","bannerMediaApiUrl":"https://api.media.atlassian.com/file/89447ef5-2a32-49a0-9c32-960abb560223/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5NDQ3ZWY1LTJhMzItNDlhMC05YzMyLTk2MGFiYjU2MDIyMyI6WyJyZWFkIl19LCJleHAiOjE3NjUzMTkwOTAsIm5iZiI6MTc2NTMxODQ5MH0.mNtnKGBxRrk3fI6jcOEv4KrFYaXBfVjP4NFdIOBH-Fk&client=27c2313a-da27-4a92-8471-263c3c41f272&height=300&mode=fit","bannerMediaApiFileId":"89447ef5-2a32-49a0-9c32-960abb560223","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#4ffed5","topBarTextColor":"#dfd5ff","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"hsoc","projectId":10029,"serviceDeskId":8,"name":"Support Social","description":"<p>Support et assistance du service Social du réseau TYLS Conseil</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"133","name":"Juridique","descriptionHtml":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","callToAction":"Juridique","introHtml":"<p>Bienvenue sur le portail d'accompagnement et de support en droit social</p>","icon":10511,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[23],"key":""},{"id":"99","name":"Paie","descriptionHtml":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","callToAction":"Paie","introHtml":"<p>Bienvenue sur le portail d'accompagnement et du support paie</p>","icon":10511,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[23],"key":""},{"id":"167","name":"Mail aide.social","descriptionHtml":"","callToAction":"Mail aide.social","introHtml":"<p>aide.social@compta.com</p>","icon":10467,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"199","name":"PAIE Mail Externe","descriptionHtml":"","callToAction":"PAIE Mail Externe","introHtml":"<p>aide.socialtest@compta.com</p>","icon":10683,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"Général"}],"orderMapping":{"23":[133,99]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSOC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUzMTk2OTAsIm5iZiI6MTc2NTMxODQ5MCwiYW5vbklkIjoiYW5vbi11c2VyIn0.NOjWZx61EHvJukde-Sl2hJ82EOFBRoC2sQpY-AcUIqY","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"27c2313a-da27-4a92-8471-263c3c41f272","tokenDurationInMins":20}},"sharedPortal":{"name":"Support","description":"<p>Bienvenue au centre de support - nous sommes l&agrave; pour vous aider! Cr&eacute;ez vos demandes ci-dessous.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://comptacom.atlassian.net/wiki","kbLinkDomainURLs":["https://comptacom.atlassian.net","https://jira.support.compta.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=comptacom","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3168bd6cf5bcbbdc57b913699d102f20c7f0f954_lout","baseUrl":"https://jira.support.compta.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://comptacom.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["janvier","février","mars","avril","mai","juin","juillet","août","septembre","octobre","novembre","décembre"],"monthsShort":["janv.","févr.","mars","avr.","mai","juin","juil.","août","sept.","oct.","nov.","déc."],"weekdaysShort":["dim.","lun.","mar.","mer.","jeu.","ven.","sam."],"weekdays":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"27c2313a-da27-4a92-8471-263c3c41f272","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3076782c39774386887e7be022337819","siteDefaultLanguageTag":"fr-FR","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://comptacom.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}