Support DSI
  1. Support DSI
  2. Support Social

Paie

Bienvenu sur le portail d'assistance Social - Juridique

Les champs obligatoires sont marqués d'un astérisque*
Faites glisser et déposez des fichiers, collez des captures d'écran ou parcourez vos fichiers
Optimisé par Jira Service Management
{"xsrfToken":"7d035f40708191d512a404eab8cd9881f0282e35_lout","branding":{"id":"8","key":"hsoc","name":"Support Social","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d7195000-642f-4da9-b193-3bc557418dc5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MTk1MDAwLTY0MmYtNGRhOS1iMTkzLTNiYzU1NzQxOGRjNSI6WyJyZWFkIl19LCJleHAiOjE3NTIyMTAwNzEsIm5iZiI6MTc1MjIwOTQ3MX0.xFfzB7a6gsb18y85ehHmbPSyxS-JiV_JwSqv4MZR6dA&client=27c2313a-da27-4a92-8471-263c3c41f272&mode=fit","logoId":"d7195000-642f-4da9-b193-3bc557418dc5","isLogoAvailable":true,"helpCenterTitle":"Bienvenue au support de la DSI","sharedPortalName":"Support DSI","userInitialAnnouncementHeader":"\uD83D\uDFE2 Tous nos services sont opérationnels.","userInitialAnnouncementMessageWiki":"<p>Une question ? besoin d'une information ? Retrouvez toutes notre documentation sur <b><a href=\"https://confluence.compta.com/display/EXPLOIT/%5BINFO%5D+Aide+informatique\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Confluence</a></b></p>\n<p>Pour les urgences, la DSI est aussi joignable par téléphone au 02 43 64 16 25.<br> <b><ins>Horaire d'ouverture :</ins></b></p>\n<ul>\n <li><em>Matin</em> : du lundi au vendredi de 8h00 à 12h00</li>\n <li><em>Après-midi</em> : lundi, mercredi et jeudi de 13h30 à 18h00 ; mardi de 15h à 18h00 ; vendredi de 13h30 à 17h00</li>\n</ul>","translations":{"fr-FR":{"helpCenterTitle":"Bienvenue au support de la DSI","sharedPortalName":"Support DSI","announcementHeader":"\uD83D\uDFE2 Tous nos services sont opérationnels.","announcementMessage":"Une question ? besoin d'une information ? Retrouvez toutes notre documentation sur *[Confluence|https://confluence.compta.com/display/EXPLOIT/%5BINFO%5D+Aide+informatique]*\n\nPour les urgences, la DSI est aussi joignable par téléphone au 02 43 64 16 25.\n*+Horaire d'ouverture :+*\n* _Matin_ : du lundi au vendredi de 8h00 à 12h00\n* _Après-midi_ : lundi, mercredi et jeudi de 13h30 à 18h00 ; mardi de 15h à 18h00 ; vendredi de 13h30 à 17h00","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#1b656d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d77796b9-b046-42b5-af54-44daae03dae4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3Nzc5NmI5LWIwNDYtNDJiNS1hZjU0LTQ0ZGFhZTAzZGFlNCI6WyJyZWFkIl19LCJleHAiOjE3NTIyMTAwNzEsIm5iZiI6MTc1MjIwOTQ3MX0.fA-DV_pEy76pvbBDx06vaLw-fh6kUXkiTbFaN42wLpQ&client=27c2313a-da27-4a92-8471-263c3c41f272&height=300&mode=fit","bannerMediaApiFileId":"d77796b9-b046-42b5-af54-44daae03dae4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"hsoc","projectId":10029,"serviceDeskId":8,"name":"Support Social","description":"<p>Ce support est strictement réservé aux salariés du réseau de cabinet ComptaCom. Toute autre demande sera rejetée.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"133","name":"Juridique","descriptionHtml":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","callToAction":"Juridique","introHtml":"<p>Bienvenue sur le portail d'accompagnement et de support en droit social</p>","icon":10511,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[23],"key":""},{"id":"99","name":"Paie","descriptionHtml":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","callToAction":"Paie","introHtml":"<p>Bienvenue sur le portail d'accompagnement et du support paie</p>","icon":10511,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[23],"key":""},{"id":"167","name":"Mail aide.social","descriptionHtml":"","callToAction":"Mail aide.social","introHtml":"<p>aide.social@compta.com</p>","icon":10467,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"Général"}],"orderMapping":{"23":[133,99]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSOC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIyMTA2NzEsIm5iZiI6MTc1MjIwOTQ3MX0.nJHKntfkPweo3UUjH3CLfiv0QuNeaPUbDbL-zG5ZjKU","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"27c2313a-da27-4a92-8471-263c3c41f272","tokenDurationInMins":20}},"reqCreate":{"id":99,"projectId":10029,"issueType":{"id":"10032","name":"Demande de service"},"form":{"name":"Paie","descriptionHtml":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","callToAction":"Paie","intro":"<p>Bienvenue sur le portail d'accompagnement et du support paie</p>","instructions":"<p>Bienvenu sur le portail d'assistance Social - Juridique</p>","icon":10511,"iconUrl":"https://jira.support.compta.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par e-mail à","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10150","fieldConfigId":"10280","label":"Votre demande concerne :","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10217","label":"Conventions Collectives","selected":false,"children":[]},{"value":"10250","label":"Droit d'accès Silae","selected":false,"children":[]},{"value":"10218","label":"DSN","selected":false,"children":[]},{"value":"10219","label":"Paramétrage paie","selected":false,"children":[]},{"value":"10220","label":"Autres organismes (net entreprise, CIBTP, caisses de retraite, caisse de prévoyance …)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10151","fieldConfigId":"10281","label":"N° du dossier","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10153","fieldConfigId":"10283","label":"Votre demande est adressé à :","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10283","label":"Tout le monde","selected":false,"children":[]},{"value":"10221","label":"CARDIN Sabrina","selected":false,"children":[]},{"value":"10222","label":"DOUILLY Benoît","selected":false,"children":[]},{"value":"10224","label":"GOUEREC Sandrine","selected":false,"children":[]},{"value":"10350","label":"LEGRAND Margaux","selected":false,"children":[]},{"value":"10223","label":"PIGREE Benedicte","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Veuillez indiquer en quelques mots l'objet de votre demande","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Précisez le plus possible votre demande dans le champs suivant :","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/99","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/99","calendarParams":{"firstDay":1,"date":"2025-07-11T06:51:11+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyN2MyMzEzYS1kYTI3LTRhOTItODQ3MS0yNjNjM2M0MWYyNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIyMTA2NzEsIm5iZiI6MTc1MjIwOTQ3MX0.nJHKntfkPweo3UUjH3CLfiv0QuNeaPUbDbL-zG5ZjKU","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"27c2313a-da27-4a92-8471-263c3c41f272","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=comptacom","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7d035f40708191d512a404eab8cd9881f0282e35_lout","baseUrl":"https://jira.support.compta.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://comptacom.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["janvier","février","mars","avril","mai","juin","juillet","août","septembre","octobre","novembre","décembre"],"monthsShort":["janv.","févr.","mars","avr.","mai","juin","juil.","août","sept.","oct.","nov.","déc."],"weekdaysShort":["dim.","lun.","mar.","mer.","jeu.","ven.","sam."],"weekdays":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"27c2313a-da27-4a92-8471-263c3c41f272","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"140e59f16b8848b8af69aec9e352c1f5","siteDefaultLanguageTag":"fr-FR","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}